Consumers have the following right of withdrawal:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded.
In order to exercise your right of withdrawal, you must inform us (Machinengo GmbH Artur Ladebeck Str 171, 33647 Bielefeld, Germany, +49 (0) 5224 / 9395294) by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
If you have requested that the services should begin during the cancellation period, you must pay us a reasonable amount, which corresponds to the proportion of the costs already incurred up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract services rendered compared to the total scope of services provided for in the contract.
The right of withdrawal expires in the case of a contract for the provision of services, among other things, if the entrepreneur has completely provided the service and has only started to perform the service after the consumer has given his express consent and at the same time confirmed his knowledge of it has that he loses his right of withdrawal if the contract has been completely fulfilled by the entrepreneur.
Unless the parties have agreed otherwise, the right of withdrawal does not apply to contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transport of goods, motor vehicle rental, delivery of meals according to § 312g Paragraph 2 BGB and beverages and to provide other services related to leisure activities if the contract provides for a specific date or period of performance.
Annex: Sample cancellation form
Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)
To Machinengo GmbH Artur Ladebeck Str 171, 33647 Bielefeld, Germany, email@example.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of the consumer(s) (only if notified on paper)
(*) Delete where not applicable.